Privacy Policy

This Privacy Policy describes our policies and procedures on collecting, using, and disclosing your information when you use the Service/website/platfom and tells you about your privacy rights and how the law protects you.

We use Your personal data to provide and improve only our services. By using the Service, You agree to the collection and use of information per this Privacy Policy. Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it.

IF YOU DISAGREE WITH OUR POLICIES AND PRACTICES, DO NOT REGISTER, ACCESS, OR USE THE PLATFORM. BY REGISTERING WITH, ACCESSING, OR USING THE PLATFORM, YOU AGREE TO THIS PRIVACY POLICY

Limited Use Policy Compliance:

Click Clarity AI uses, and transfers of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. You can find more information about Google’s User Data Policy here: Link to Google API Services User Data Policy.

User Consent For AI Apps:

• In order to provide certain functionalities within our app, we may utilize Google’s Gemini model, a machine learning software. When you use these functionalities, limited anonymized data may be shared with Google to improve the model’s performance and enhance your app experience.
• User Consent:
• We obtain your explicit consent before sharing any data with the Gemini model. when the user interacts with functionalities that utilize the Gemini model. This can minimize data collection and make consent more contextual.
• Your Control:
• You can always choose to withdraw your consent at any time through written confirmation to our official email address “suppor@clickclarity.ai)
• Additional Information:
• For more details on Google’s privacy practices, please refer to the Google API Services User Data Policy: link to Google API Services User Data Policy - https://developers.google.com/terms/api-services-user-data-policy.

How your data is stored and protected

Your data is stored on Google’s servers and is protected by Google’s security measures. Google has a strong track record of protecting user data and is committed to keeping your data safe.

Your rights

You have the right to access, correct, and delete your data. You also have the right to withdraw your consent to use your data anytime.

If you have any questions about how your data is used, please contact us at support@clickclarity.ai

Interpretation and Definitions

Interpretation:

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions:

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• platform, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
• Company (referred to as either “the Company”, “We”, “Us,” or “Our” in this Agreement) refers to ClickClarity AI LLC, 19-1678 Miami Beach FL, 33119. For the purpose of the GDPR, the Company is the Data Controller.
• Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
• Cookies are small files that a website places on your computer, mobile device, or any other device. They contain details of your browsing history on that website and are used for many other purposes.
• Country refers to: United States.
• Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
• Device means any device that can access the Service such as a PC computer, a cellphone, or a digital tablet.
• Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, particularly the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.
• Personal Data is any information related to an identified or identifiable individual you provide us. For the purposes of GDPR, Personal Data means any information relating to You, such as a name, an identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
• Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.
• Service/Platform refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website accessible from https://www.clickclarity.ai
• You mean the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User, as you are the individual using the Service.

Collecting & Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with a few personally identifiable information that will be used to contact or identify You. Personally identifiable information may include the following:

• Email address
• First name and last name
• Website usage data

Usage Data

Usage Data is collected automatically when using the Service in a first-party context (only while browsing our website).

Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or access the Service by or through a device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies are beacons, tags, and scripts to collect and track information and improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if You do not accept Cookies, You may be unable to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse cookies, our Service may use Cookies.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
• Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
• Tracking and Performance Cookies Type: Persistent Cookies Administered by: Third-Parties Purpose: These Cookies are used to track traffic to our Website and how users use the Website. The information gathered via these Cookies may identify you as an individual visitor. This is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features, or functionality of the Website to see how our users react.

How We Use Your Information

We use information that we collect about you or that you provide to us, including the following “Business Purposes”:

• To present the Platform and services to you.
• To provide you with the information that you request from our database..
• To fulfill any other purpose for which you provide it that explicitly interacts with our website functionality or features.
• To provide you with notices about your account, including account status.
• To notify you about changes to the Platform or any services we offer or provide through it.
• To allow you to participate in interactive features on the Platform.
• Notify you when Platform updates are available.
• For any other purpose with your consent.

Children Under the Age of 16

Our service is designed for users who are 16 years of age and above. We strictly prohibit minors under the age of 16 from providing any personal information on our platform. As a responsible company, we do not collect personal information from minors under 16. If you are under 16, kindly refrain from using our platform or sharing personal information by registering. This includes your name, email address, or any screen name or user name you may use. If we discover any personal information collected from a minor under 16, we will delete such information immediately. If you suspect we have any information about a minor under 16, please contact us at support@ClickClarity.ai

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Platform and visiting your account profile page. You may also send us an email at contact@crystalballinsight.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California/EU Privacy Rights

If you are a California resident or an EU resident, California law or EU law may provide you with additional rights regarding our use of your personal information. Please review our Addendum A to learn more about your California/EU privacy rights.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide is stored on our secure servers behind firewalls. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Platform. Any transmission of personal information is at your own risk. We are not responsible for circumventing any privacy settings or security measures on the Platform.

Changes to Our Privacy Policy

Our policy is to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Platform home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Platform home page. The date the privacy policy was last revised is at the top of the page. You are responsible for ensuring you have an up-to-date, active, and deliverable email address and for periodically visiting the Platform and this privacy policy to check for any changes.

Contact Information

If you have any questions or comments regarding our privacy policy and practices, please feel free to reach out to us at: ADDRESS: 19-1678 Miami Beach, FL, 33119 EMAIL ADDRESS: support@ClickClarity.ai or via our toll-free number: +1 305-724-6858

How the app uses these APIs:

• See and download your Google Analytics data.
• See, edit, create, and delete your Google Ads accounts and data.